Privacy Policy
Effective Date: 01 September 2023
1. Introduction
Welcome to Cover Case (covercase.shop). This Privacy Policy governs the collection, use, and disclosure of personal information when you use our e-commerce website. At Cover Case, we are committed to protecting your privacy and ensuring the security of your personal information. You consent to the practices described in this Privacy Policy by accessing or using our website.
2. Information We Collect
2.1 Personal Information
When you visit our website and make a purchase, we may collect personal information, including but not limited to:
- Your name
- Contact information (email address, phone number, shipping address)
- Payment details (credit card information, billing address)
- User account credentials (username and password)
2.2 Non-Personal Information
We may also gather non-personal information about your visit to our website, such as your IP address, browser type, device information, and website interactions. This information is collected to improve our website’s functionality, analyze trends, and administer our services.
3. Use of Information
3.1 Personal Information
We use the personal information you provide to:
- Process and fulfill your orders for products and services
- Communicate with you about your purchases, inquiries, and requests
- Send you order confirmations, shipping updates, and invoices
- Provide customer support and resolve issues
- Improve our products, services, and website experience
- Send promotional offers and marketing materials (with your consent)
3.2 Non-Personal Information
Non-personal information is primarily used for statistical purposes, website optimization, and enhancing our overall customer experience.
4. Data Security
At Cover Case, we prioritize the security of your personal information. We implement industry-standard security measures to protect against unauthorized access, disclosure, or alteration of your data. However, please note that no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Disclosure of Information
5.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers to facilitate order processing, shipping, payment processing, marketing, and analytics. These service providers are contractually obligated to handle your information with confidentiality and are not permitted to use it for any purpose other than providing services on our behalf.
5.2 Legal Requirements
We may disclose your personal information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Cover Case, our users, or others.
6. Cookies and Tracking Technologies
Cover Case may use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies allow us to recognize your device and collect certain information about your interactions with our site. You can manage your cookie preferences through your browser settings.
7. Links to External Sites
Our website may contain links to external websites that are not controlled by Cover Case. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external websites you visit.
8. Children's Privacy
Cover Case does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided personal information on our website, please contact us immediately, and we will take appropriate steps to remove such information from our records.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: store@gloomyhub.com
Postal Address: 42 Bholanath Nandi Lane, Belepole, Howrah, West Bengal, India, 711104
By using Cover Case (covercase.shop), you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.